Here at PeerRX™ we are reimagining healthcare with digital technology. We are also fighting to save lives.
PeerRX™ is a new app that facilitates rapid peer response for substance use and mental health clients. Used today in hospitals and county crisis call centers, PeerRX™ has cut the average time to find a peer from 1 hour and 40 minutes to less than 10 minutes. The app’s Uber-like ease of use has increased referrals from a hospital ED 225%*.
PeerRX™ Intelli-Match™ technology allows users to tailor their peer requests to the client’s request for gender, age, language in order to help ensure the client and peer are compatible. Peers respond via text and call ahead to prepare for the visit.
PeerRX™ is FREE with a subscription model offered for advanced reporting. Metrics provide business intelligence (BI) data to both the peer providers and hospital users to better inform them of their community’s needs and optimize peer resources.
No more telephone tag. Click a Button. Find a Peer.™
Peer support encompasses a range of activities and interactions between people who share similar experiences of being diagnosed with mental health conditions, substance use disorders, or both. This mutuality—often called “peerness”—between a peer support worker and person in or seeking recovery promotes connection and inspires hope.
PeerRX makes sure a connection is made so hope flourishes.
Since our launch, PeerRX has:
- Reduced the time it takes to locate a peer from an average of 1 hour and 40 minutes to 10 minutes.
- Increased ED peer referrals an average of 225% for hospital emergency departments. Why? Busy ED nurses now click a button to find a peer. No more phone tag.
- Helped avoid hospital ED re-admissions. Since launch, one of our agency users reported that 0% of all the patients connected to peer services with PeerRX have returned to the ER. Yeah, we said 0%!
- Provided the user community with critical data to help them adjust their operation models so our patients get the peer help they need.
PeerRX in the News
As a Point of Entry/Lead Case Manager in the ED at a Montefiore Hospital said, “Because our Emergency Department is so busy, we usually don’t have the ability to make multiple telephone calls in an effort to connect with a peer, and in many instances, we needed to leave a voice message [for the peers]. With the advent of PeerRX™, it takes 15 seconds to enter a request and we know it is being sent out to multiple agencies while we continue with other things. PeerRX™ saves us so much time and these patients are guaranteed to be connected with someone. In the past, there was a huge delay, so many patients would change their mind. This is huge.”
Click a button. Find a Peer. Work Smarter to Save Lives.™
“With PeerRX™, so far 100% of our patients transitioned into treatment! That’s because we get notified sooner that a peer is on the way!”
Executive Director of Emergency and Trauma Services, a Montefiore Hospital, New York.
Will your facility be requesting peer support? Get more information here.
Are you a peer supplier or agency? Find more information here.
Coordinate Resources. Improve Access to Care.™
Would you go back to using the telephone to call for a ride? Right. Nevvvvver! Learn more about peer support’s impact in the video below:
Email us your questions. We are here to help you.