FAQs
We have used PeerRX in our Crisis Call Center since 2019 and find it a valuable innovation to help us support individuals struggling with substance use disorders. PeerRX is an alert app that our counselors use to connect people in mental health or substance use disorder crisis to peer services and supports. Innovative technologies like PeerRX help centers like ours to efficiently connect individuals to necessary supports
Darcie Miller, Commissioner of Mental Health and Social Services, Orange County, New York.
How do I schedule a demo?
Easy! You can auto-schedule your demo by going to our contact page and picking a date and time. You will get a Zoom link and confirmation email. See you soon!
How does PeerRX work?
It’s simple! Sites (like hospitals) and peer providers join the PeerRX network. An alert text is broadcast in milliseconds to all area peers when a site uses the PeerRX app to request help. Area peers respond if available. A matching peer is usually found in under 10 minutes! Game changing, right? The average time it took to find a peer prior to PeerRX was 1 hour and 10 minutes. Now, tech is here! PeerRX.
How does my site join the PeerRX network?
Simple! Just pick a subscription plan. Once your site is verified, you can start using PeerRX! Takes minutes!
How is a referral award determined?
PeerRX awards referrals based on the criteria entered by the site. Gender, language and age preferences can be entered by the site – and PeerRX will select the best match from the pool of peers that answered the alert. We’d love to demo PeerRX and explain more!
When sites use PeerRX, do they refer out more?
Peer referrals tend to increase with PeerRX because it’s so easy to use! In fact, one of our peer providers reported a 225% increase in peer referrals during the first month from a single hospital site. That’s because PeerRX makes it easy for sites to alert for help/ peer services!
How much does it cost to join the PeerRX Network?
PeerRX is subscription based. For an unlimited number of alerts and users, your monthly subscription is $289/month with access to the data and analytic dashboard. Click here for other plans.